94% of patching automated, reducing downtime
Challenge
A transport company struggled to keep over 3,500 devices updated with essential security patches. Manual patching by the in-house IT team caused frequent downtime, disrupting operations and customer service. Also, the company’s limited reporting capabilities made it difficult to monitor device status and vulnerabilities. With cost constraints, the client required an automated, efficient, and scalable solution.
Solution
The transport company partnered with a cyber security scale-up to implement a cost-effective solution that minimised downtime, enhanced device performance and strengthened the company’s overall cyber resilience. For example, the scale-up deployed its sophisticated automated patching tool; conducted a review of current vulnerabilities and provided detailed reports for management to understand risks and impacts.
Outcome
- Identified vulnerabilities on 68% of devices
- Automated 94% of patching
- Upskilled the in-house team through training and QA
- Compliance with relevant cyber standards